Last updated: 30 September 2026
We want you to be happy with RowSprout Pro. If it is not right for you, you get your money back.
14-day money-back guarantee
You can ask for a full refund within 14 days of your first purchase of a plan, for any reason. The same applies within 14 days of an upgrade to a higher plan, for the amount of that upgrade.
Renewals
Forgot to cancel before a renewal? Ask for a refund within 14 days of the renewal and we refund that renewal in full.
How to ask for a refund
Our orders are handled by Paddle.com. You can ask for a refund in either of these ways:
- use the link in the receipt email you received from Paddle, or go to paddle.net to find your order;
- or email us at contact@rowsprout.com with the email address you used to buy.
Paddle pays the refund back to the payment method you used, usually within 5 to 10 business days.
What happens to your licence
When a purchase is refunded, the licence key of that purchase is deactivated. The free RowSprout plugin keeps working on your site.